Responsible Gaming
at c100i
c100i believes that gaming should be an enjoyable, controlled experience — not a source of stress or financial hardship. We provide every player in Bangladesh with a full suite of tools, resources, and limits to help keep gambling fun, safe, and within your personal boundaries.
Gaming That Respects Limits
At c100i, responsible gaming is not a box-ticking exercise — it is a genuine, ongoing commitment to the wellbeing of every player who uses our platform. We understand that gambling, like many entertainment activities, carries inherent risks, and that for a small number of players those risks can escalate into a serious problem.
That is why we have embedded responsible gaming features directly into the c100i platform, making it straightforward for players across Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna — to set spending boundaries, take breaks, and seek help if needed. These tools are free, effective, and available to every registered account holder at any time.
We enforce a strict 21+ age policy on all accounts. No one under the age of 21 may register, deposit, or play on c100i under any circumstances. Our KYC verification process is designed to identify and remove underage accounts promptly.
Responsible Gaming Features
c100i provides a comprehensive set of player-protection tools, all accessible directly from your account dashboard. Use them at any time — no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your c100i account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly; increases take 7 days to apply, giving you time to reconsider.
Control how long you play in a single session. Set a maximum session duration and c100i will display a clear notification when your limit is approaching, then lock further play until you choose to continue or stop for the day. Awareness of time spent is the first step to healthy gaming.
Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is fully suspended — you cannot log in, deposit, or place bets. The time-out takes effect immediately upon activation and cannot be reversed early once applied.
If you believe your gambling has become a problem, self-exclusion allows you to close your account for a minimum of 6 months, up to a permanent lifetime ban. All outstanding balances are returned. Self-exclusion is immediate and irreversible for its full duration — this is the most serious tool we offer and should be used when you feel you have lost control.
Define the maximum amount you are willing to lose in a given period — daily, weekly, or monthly. Once your loss limit is reached, your account is automatically restricted from further wagering until the limit period expires. This helps prevent chasing losses, one of the most common patterns in problem gambling behaviour.
Enable reality-check notifications to receive a pop-up at set intervals (every 30, 60, or 90 minutes) reminding you how long you have been playing and how your balance has changed during the session. These brief prompts help maintain awareness and prevent extended unintentional play sessions.
How to Activate Your Protection Tools
All responsible gaming tools are built directly into your c100i account. No need to contact support — you can set them up in minutes from your account settings panel.
Visit c100i Login and sign in using your registered username and password. Make sure you are accessing the platform over a secure connection (look for the padlock icon in your browser address bar).
Once logged in, click your account avatar or username in the top-right corner. Select "Account Settings" from the dropdown menu to access your full account management panel.
Inside Account Settings, locate the "Responsible Gaming" tab. This section contains all available player protection tools: deposit limits, loss limits, session time limits, reality checks, time-out periods, and self-exclusion.
Select the tool you want to activate, enter your desired values (e.g., a ৳5,000 daily deposit limit or a 7-day time-out), and confirm your selection. Restrictions that reduce your ability to play take effect immediately. Increases to limits take 7 days to apply.
You will receive a confirmation email to your registered address once any responsible gaming setting is changed. If you receive a confirmation email for a change you did not make, contact [email protected] immediately — your account may have been accessed without authorisation.
Warning Signs of Problem Gambling
Recognising problematic gambling behaviour early is the most effective way to prevent serious harm. If any of the following describe your experience, we strongly encourage you to use our responsible gaming tools or contact support.
Continuing to bet in order to recover money you have already lost, often increasing bet sizes in an attempt to "win it all back" quickly.
Playing for much longer than intended, with sessions regularly extending late into the night or through work and family commitments.
Spending money earmarked for essential expenses — rent, groceries, utility bills, bKash transfers to family — on gambling activities instead.
Concealing the amount of time or money spent gambling from family members, friends, or colleagues out of shame or fear of judgement.
Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties rather than as a form of entertainment.
Repeatedly attempting to cut down or stop gambling but finding yourself unable to do so, even when you genuinely want to take a break.
Are You Gambling Responsibly?
Answer the following questions honestly. This is not a clinical diagnostic tool, but it can help you reflect on your current gambling habits and identify whether you might benefit from using our protection tools.
Do you gamble with money that you cannot afford to lose — for example, money set aside for rent, groceries, or family expenses?
Have you ever borrowed money, sold possessions, or asked friends and family for funds specifically to finance your gambling?
Do you find yourself thinking about gambling frequently when you are not playing — planning your next session or calculating how much you might win?
Have you ever tried to stop or reduce your gambling but found yourself returning to it despite your intention to quit?
Do you ever feel restless, irritable, or anxious when you are not able to gamble, or when you try to cut down?
Has your gambling ever caused significant problems in your relationships, work, education, or financial situation?
Do you gamble as a way of relieving stress, escaping problems, or managing difficult emotions such as anxiety, loneliness, or depression?
Keeping Minors Safe
c100i maintains a strict 21+ age policy on all accounts. Individuals under the age of 21 are strictly prohibited from registering, depositing, or participating in any gaming activity on our platform. This policy applies to all players in Bangladesh and all other jurisdictions we serve.
We enforce age verification at the point of registration and during our KYC process. Players are required to submit valid government-issued identification confirming they are 21 years of age or older before their accounts are fully activated and before any withdrawal can be processed.
If you are a parent or guardian and believe a minor in your household has created a c100i account, please contact us immediately at [email protected]. We will investigate and act within 24 hours. Any funds held will be returned to a verified parent or guardian.
Every account must pass age verification before full access is granted. Accounts that fail or refuse verification are suspended immediately, regardless of deposit history.
Our identity verification process includes document review by trained compliance staff and third-party KYC technology to confirm the validity and authenticity of each submission.
Our support team is available around the clock to receive and act on reports of underage access. All reports are treated as high priority and investigated within 24 hours of receipt.
Enjoy c100i — Within Your Limits
Responsible gaming makes the experience better for everyone. Set your limits, use the tools available, and enjoy everything c100i has to offer — cricket betting, live casino, slots, and more — with full confidence that your wellbeing comes first. For any concerns, our team is available 24/7 at [email protected].